In the past couple of years digital ecosystems have evolved from being a potential trend to a mainstream tool.
The Internet of Things (IoT), a growing network of connected devices, has a lot to offer the insurance industry. As more and more sectors of the economy adopt IoT it is becoming an increasingly important factor.
Customer experience has become vital for every industry in recent years. This is where businesses can reach a new audience, improve the existing customer journey and - ultimately - achieve more positive outcomes.