The short answer is: very. COVID-19 has been a steep learning curve for many organisations. Uncertainty, negative outlooks and the impact of the virus on workforces has been a huge challenge across the business community.
Working from home has always been available but until 2020 was not the norm. This year a huge proportion of the UK workforce has shifted from office to home working as a result of the COVID-19 pandemic.
Insurance is the type of product that can be critical when you need it the most.